FAQ
Frequently Asked Questions
We compiled the most common questions about the WattSkor industrial energy monitoring platform. Reactive penalty alarms, push notifications, device-level thresholds, AI chatbot and more. If you cannot find your answer, contact us.
New Features
Recently shipped — alarms, notifications, multi-tenant, and AI.
WattSkor's Reactive Limit Breach Alarm mirrors the EPDK rule: if total inductive/capacitive reactive energy in a billing period exceeds 20%/15% of active energy, that period counts as billable. The system continuously checks rolling 1h, 6h and 24h windows, sending an early warning as you approach the limit and an instant alert when crossed — so you can adjust compensation before the invoice is generated.
WattSkor is a PWA — no separate app needed. Visit
⚠ On iOS, push will only work if the app is installed via Add to Home Screen.
wattskor.com in your browser and Add to Home Screen: from the menu on Android Chrome, or via Share → Add to Home Screen on iOS Safari. After installation, allow permissions under Settings → Notifications; alarms arrive as instant push on top of email and Telegram.⚠ On iOS, push will only work if the app is installed via Add to Home Screen.
Yes. WattSkor supports device-level thresholds: each transformer, main line, or feeder can have its own loading percentage, current limit, power factor floor, and THD ceiling. Define a global default and override only critical devices, or configure each individually under
Settings → Alarm Thresholds.Yes — the Yearly Analysis tab shows 12 months of consumption, billing, and PTF averages side-by-side with the previous year. YoY deltas, peak month, cheapest PTF month, and total savings are computed automatically. The Calendar Heatmap view colors each day by kWh density, surfacing shutdown days, shift changes, and maintenance windows at a glance. The current year uses projection rather than partial-month comparisons.
The WattSkor AI Chatbot is a live Q&A assistant inside the dashboard. It looks at your real-time data and answers questions like “Which transformer consumed the most?”, “Will I be penalized for reactive this month?”, “How does this month compare to last?” in seconds. It also explains alarms, narrates reports, and suggests savings — making WattSkor accessible to non-technical team members.
WattSkor uses an on-premise connector architecture. A small Windows service (
wattskor-connector) installed at your facility polls meters via Modbus and writes to a local InfluxDB. Only summary metrics and alarm triggers are forwarded to WattSkor cloud over secure HTTPS — raw high-frequency data never leaves your site. The connector also computes daily cost and runs alarm checks locally, so measurement continues even if the internet is down.Yes. WattSkor is multi-tenant: register multiple facilities under one account, each with its own InfluxDB connection, tariff and alarm rules. Switch between them with one click via the sidebar selector. The invitation system lets you assign different users to each facility with role-based access.
The connector sends a heartbeat every 60 seconds. If it's silent for more than 15 minutes, the system marks it offline and notifies the facility admin (email + push).
On internet outage: the connector keeps writing to local InfluxDB; once connectivity returns, summary metrics sync to the cloud. If the service is fully stopped, Telegraf stops too — and you notice quickly.
On internet outage: the connector keeps writing to local InfluxDB; once connectivity returns, summary metrics sync to the cloud. If the service is fully stopped, Telegraf stops too — and you notice quickly.
General & Energy Monitoring
What the platform does, what it monitors, and why it matters.
An industrial energy monitoring system tracks, analyzes, and reports your facility's electricity use in real time. By continuously measuring voltage, current, power factor, and harmonic distortion, it helps you improve efficiency. WattSkor surfaces all of this through intuitive dashboards and automated alerts.
Active/reactive power, voltage, current, power factor, frequency, total harmonic distortion (THD), transformer loading, and consumption trends. All metrics are available per phase (L1, L2, L3). It also integrates with EPİAŞ market data for cost analysis.
Start by continuously monitoring power factor. WattSkor alerts you when it drops below 0.98 so you can intervene with the compensation system in time. Use our calculation tools to estimate savings.
Harmonic distortion is waveform deformation in the grid. High THD overheats transformers, increases cable losses, and damages equipment. WattSkor tracks 13 harmonic orders (2nd-15th) and evaluates loading via K-Factor analysis.
Shows real-time and historical loading per transformer. Overloading shortens lifespan; underloading wastes capex. WattSkor tracks loading trends, supports capacity planning, and notifies you at critical thresholds.
WattSkor analyzes your consumption patterns and helps you shift load between peak and off-peak hours. Combined with EPİAŞ pricing, it recommends optimal scheduling. Users average 8-15% savings — see our success stories.
Setup, Plans & Compliance
Requirements, pricing, compliance reports, and trial details.
You need a Modbus-compatible energy analyzer at the site. We provide the connector MSI installer; setup takes about 5 minutes. Telegraf config and InfluxDB connection are automated. Check the setup guide.
Plans scale with facility size and feature needs. The free starter plan covers basic monitoring. For Professional and Enterprise packages, see the pricing page or request a quote.
Yes. You can generate detailed reports covering power quality, harmonic levels, and reactive ratios — usable as reference in TEDAŞ audits and efficiency compliance. Reports export to PDF and Excel.
14 days, full Professional features, no credit card required and no automatic charge at the end. Request a demo or explore the live demo.
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Have more questions?
Our team is happy to help. Request a demo or explore the live dashboard.